Instagram Knowledge

How to Use the Flag Feature on Instagram

8 min read Emi DanielAuthor
A girl using her phone

How do you keep important information, messages, or notes in front of your eyes? By sticking a note on the fridge? Or writing it on a mirror? How about marking an Instagram DM as a special one?

You may think about pinning important messages at the top, but how would you realize it’s the chat you are looking for? That’s where Instagram’s flag feature comes to rescue you.

By flagging a DM on Instagram, you can mark it as an essential chat and locate it easier for further conversations or follow-ups.

Buy an Established Instagram Account

Skip starting from zero. Browse Instagram/TikTok accounts with audiences across many niches.

See Available Accounts

There is so much to learn about this amazing and helpful feature, and you are going to discover all of them here!

What Is the Flag Feature on Instagram?

The flag feature acts like a bookmark or organizational tool on Instagram Direct Messages, allowing users to mark specific chats to quickly find them. 

It’s especially a perfect tool for businesses and anyone who receives too many DMs to track important messages and conversations without scrolling through hundreds of messages.

a girl using her phone

This feature is available on professional accounts, such as businesses and content creators. Regular users can pin messages to access them easily. 

Please note that flagging a message on Instagram is far different from flagging a post because when you flag a post on IG, you are reporting it!

Reasons to Use the Flag Feature?

Here is a list of common reasons to use the flag feature on Instagram:

To stay organized: It helps you keep tracking important conversations without losing them in tons of messages in your entire inbox.

Helpful to businesses and creators: Flagging DMs helps business owners and content creators manage collaboration requests and customer inquiries more effectively.

a guy working with his phone

To improve productivity: It’s difficult to access messages when needed, especially when you receive a high volume of DMs. Using this feature allows you to filter flagged messages and save more time and energy to focus on crucial matters.

Easy access to specific chats: You can mark worthy conversations and use the DM filter option to easily review all flagged messages.

To prioritize important DMs: Use this feature to mark chats that need your full attention or follow-ups.

Keeping track of customer inquiries: Flagging an Instagram DM helps you track customer inquiries and reminds you what to do with each flagged chat.

How to Flag a Direct Message on Instagram?

You can flag Instagram DMs in two ways; let’s see each of them:

Method 1:

Step 1- Open Instagram and go to your DMs.

Go to Instagram DM

Step 2- Select the desired chat and swipe it to the left.

select a chat and Swipe Left

Step 3- Tap “More.”

Tap More

Step 4- Select “Add label” from the menu.

select Add lable

Step 5- Choose “Flag” by tapping on the small circle in front of it.

Choose Flag

Method 2:

Step 1- Go to the Instagram DMs and open the chat you want to flag.

Open a Chat on Instagram

Step 2- Tap on the label icon in the top right corner of the screen.

tap on label icon

Step 3- Choose “Flag.”

Choose Flag Option

That’s how easily you can flag Instagram DMs to enjoy its various benefits!

What Happens After You Flag a DM on Instagram?

If you wonder what happens to your messages when you flag them, this section is for you.

The chat is highlighted in orange: The flagged conversation will be marked with an orange flag icon (in the right section of the chat), which makes it stand out among the entire inbox.

The orange Flag

You can filter messages: Once you flag and label DMs, you can use the filter option to quickly access flagged conversations.

No notification is sent: The person you are flagging their chat won’t receive a notification; the flag is only visible to you.

You can better manage your DMs: It enables you to prioritize and control your messages more effectively.

Remove the flag feature anytime: If you don’t want a conversation marked as necessary, you can remove the flag feature at any time.

How to Use the Flag Feature Strategically 

a person working behind the laptop

This amazing feature can be used strategically for personal and business purposes. This section guides you to get the most out of it.

Use it to track collaborations and campaigns 

If you are running a campaign or collaborating with an influencer, you should flag relevant messages to your campaign or collaboration so that you can easily access them and mark them as important content.

To organize your Direct Messages 

Looking to grow your Instagram account? One perfect strategy is to flag your DMs to organize them in different categories. You can also use labels to track each conversation.

To build relationships 

two employees discussing a project

You will quickly lose your relationships on social media if you don’t follow them up and make new conversations. Using the flag feature lets you easily find messages to keep your connections and relationships updated and build new ones.

Use it to track purchases 

tracking a customer's Purchase

We discussed various labels you can use to flag DMs. These labels allow you to track and analyze purchases to help your customers and followers have a more pleasant shopping experience. 

To separate personal and professional relationships 

As a business owner, having personal chats and business conversations is natural. You can use it to separate these chats and relationships to avoid confusion.

How to Filter Flagged Direct Messages?

Let’s see how to access and filter flagged messages on Instagram.

Step 1- Open Instagram and open DMs.

Open a DM message

Step 2- Tap on “Filter.”

tap on filter

Step 3- Select how you want to filter messages: Unread, Unanswered, Flagged, Booked, Ordered, Paid, Shipped, and Lead.

select filter message type

Step 4- Once you choose the desired option, you will access a list of filtered DMs.

see the list of filtered DMs

Comparing Instagram’s Flag Feature with Other Social Media Tools

Check out this comparison of Instagram’s DM flag feature with similar tools on social media:

PlatformFeatureStrengthLimits
InstagramFlag messagesPrivate, easy to use, and can be filtered.It’s not a complete organizing tool.
WhatsAppStar messagesNo notification is sent.It won’t pin messages.
LinkedInPin chatsHelps to prioritize key chats.No support for individual message marking. 
TwitterBookmarkIt’s completely private.You can’t filter or categorize bookmarks.
FacebookPin chatsAllows you to quickly pin and unpin conversations. There are no options for flagging or organizing specific messages.

What Are the Labels to Flag DMs?

When you try to flag a direct message on Instagram, you will see other labels. Let’s examine each one.

Booked: It shows that a customer has confirmed a reservation or an appointment and is used to track or follow up on such conversations.

Lead: This label represents that a customer hasn’t purchased or committed to your product or service. (Consider it when your customer wants to use your product/service but hasn’t paid you yet.)

a boy using his phone

Ordered: This tag indicates that your client has placed an order. It helps you track their orders and ensure that everything is going well.

Paid: This one confirms that the customer paid for their orders, and you can mark a DM with this label to separate it from other messages.

Shipped: It shows that your customer’s order has been shipped, and you can use it to have a conversation with them about their purchase experience. 

Pros and Cons of Using the Flag Feature on Instagram

Here is a list of pros and cons of using the flag feature that helps you better decide whether to use it or not.

Pros

It helps you manage your messages like a pro.

It doesn’t send notifications to the other person.

It saves you more time and energy, allowing you to focus on essential tasks.

You can access essential messages much more quickly.

It allows you to organize your DMs.

It increases focus and efficiency.

You can prioritize important messages. 

a girl working with her laptop

Cons

It can be overlooked.

It doesn’t have a reminder system.

Lack of visual differentiation.

It doesn’t help you to respond to messages at the right time.

It doesn’t work as a full organizational tool.

Common Issues with the Flag Feature (With Easy Solution)

This feature is useful, but you may face some challenges and issues. Here is a list of common limitations with easy solutions.

Issue: No search function for flagged DMs

Solution: 1) Add different contexts in chats. 2) Use external tools, such as Facebook’s Business Tool.

Facebook Business tools

Issue: Overusing this feature may lead to confusion

Solution: 1) Don’t flag every conversation. 2) Review them regularly. 3) Be selective. 

Issue: There are no automatic follow-up reminders

Solution: 1) Use third-party tools. 2) Manually follow up on important chats.

Issue: You don’t receive specific notification for flagged DMs

Solution: 1) Enable message notifications. 2) Add important messages to your favorite list.

Issue: They are limited to individual messages

Solution: 1) Create a summary note from each chat. 2) Pin key conversations.

Conclusion

Organizing direct messages on Instagram helps you better track customers’ orders and manage important conversations, leading to more solid relationships with your followers.

Consider it a simple yet useful feature to improve your DM organization. Whether tracking important inquiries or personal conversations, it helps you easily access necessary chats later.

I hope you enjoy reading this article and start using this fantastic feature to better manage chats and interact with your followers.

FAQs

Why can’t I flag messages on Instagram?

This feature is available for business accounts, so if you have a personal account, you can’t use it; however, contact Instagram support if you can’t use it on your professional account.

What does it mean to be flagged on Instagram?

If a post gets flagged on Instagram, it means it has been reported as spam or irrelevant. 

How do you get the blue flag on Instagram?

To get the blue flag, also known as the blue badge, you must request Instagram support, and you will get it if you meet the requirements.

How long does the Instagram flag last?

You can remove the flag icon from Instagram DMs whenever you want.

Does the other person get notified if I flag our chat?

No, Instagram won’t notify the other person; the orange icon is only visible to you.

What happens if you flag someone on Instagram?

By flagging someone’s chat, you can quickly access their conversation and mark it as an important message.

Is the flag feature available on personal accounts?

No, it is available on business accounts.

Buy an Established Instagram Account

Skip starting from zero. Browse Instagram/TikTok accounts with audiences across many niches.

See Available Accounts

Related articles